Effective leaders know where to focus their time and how to get the best from every team member. In this course, instructor Mike Figliuolo takes you through detailed, real-world case studies to show you how to build the necessary skills to evaluate team member performance, recognize high- and low-impact contributors, and apply targeted leadership techniques to improve performance. By learning how to lead exemplars, passengers, detractors, and high-cost producers, leaders can gain practical tools to drive results and develop team member capabilities.
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