Most leaders invest in learning that feels productive but doesn’t change performance. The problem isn’t effort—it’s approach. In this course, Dr. Keith Keating—a chief learning officer and author of The Trusted Learning Advisor—shows you how to treat organizational learning as a strategic leadership function, not an order you hand to your learning team. You explore the trusted learning advisor framework (IDAD: Intake, Discovery, Analysis, Decision) for diagnosing performance gaps at their root, then learn to distinguish content exposure from capability-focused design so your investments target what people need to do, not just what they need to know. Keith also covers how to use AI to accelerate discovery, measure business impact instead of activity metrics, and build an evidence chain that connects learning to outcomes. The course closes with strategies for reading skill-decay signals early and building a learning culture that sustains adaptability.
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